A field report on archives and special collections

Bridging Capacity and Care explores how archivists and librarians balance care, ethics, and capacity in an evolving field shaped by digital transformation and shifting resources.

Rows of tall metal shelves filled with large brown archival folders organized in a storage room.

Understanding stewardship in a time of transformation

What does it mean to be a good steward of archives when faced with constrained resources, digital transformation, and increased ethical complexity?

Bridging Capacity and Care: A Field Report on Archives and Special Collections is grounded in the lived experiences of archivists and librarians faced with that question everyday. 

Drawing on over a year of research—including site visits, interviews, and observational sessions with more than 280 library and archival experts across 24 institutions on two continents—the report captures evolving pressures, aspirations, and resilience, from enduring backlogs, to the promise of post-custodial models.

Special collections and archives have a rare capacity to bridge the past and present. They are not merely custodians of the past; they are active participants in shaping the future of scholarship.

Shared realities and long-term responsibilities

Archivist and special collections professionals across institutions share common challenges and a deep commitment to care. Key takeaways from the report include:

  • Stewardship today is a balancing act: Navigating ethical responsibilities, institutional pressures, and limited resources, often all at once.
  • Backlogs are more than a processing issue: They shape scholarship by determining what can be discovered, taught, and researched.
  • Metadata is the foundation and the bottleneck: Description work is essential to access but constrained by time, staffing, and outdated systems. 
  • Labor is both visible and invisible: The intellectual, emotional, and technical work of stewardship is often undervalued or unrecognized.
  • Community-centered work is reshaping the field: From reparative description to post-custodial models that redefine ethical practice.
  • The archival community is redefining success: Moving from traditional metrics to values like collaboration, equity, and long-term impact.

Turning insights into solutions

Bridging Capacity and Care directly informed the creation  of JSTOR Digital Stewardship Services, an initiative designed to address the real systemic challenges surfaced by practitioners across the field.

From metadata bottlenecks and digital fragmentation to the need for scalable, community-driven tools, the service was shaped in partnership with archivists and librarians, and grounded in care, collaboration, and sustainability.

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A community shaping the future

Join the growing network of archivists, librarians, and researchers who are redefining digital stewardship with JSTOR. Together, we’re building the tools, insights, and shared practices that make collections more discoverable, accessible, and enduring for everyone who relies on them.

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Interested in connecting the report’s insights to your work?

Our team can help you apply insights from Bridging Capacity and Care to strengthen discovery, preservation, and access through JSTOR Digital Stewardship Services.

Connect with our team

Looking to solve common collections management challenges?

Connect with our team to learn more about JSTOR Digital Stewardship Services.